Shipping Policy

Shipping policy

All orders are processed within 1 to 2 business days (excluding weekends and holidays). You will receive an email notification when your order has shipped. 

 In-store pickup

We offer free in-store pickup on all orders. After placing your order and selecting in-store pickup at checkout, your order will be prepared and ready for pick up at Dish (721 S. Main Street, Suite 5, Statesboro GA 30458) within 1 to 2 hours. If your order is placed on a Sunday or holiday, it will be ready by 11am the next business day. We will send you an email when your order is ready along with instructions. Please have your order confirmation email with you when you come.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within three days of receiving your shipping confirmation email, please contact us at shopdishandlily@gmail.com with your name and order number, and we will be glad to look into it for you.

Returns & Exchanges

We do not offer refunds, but we do accept returns for store credit. You can view our Returns & Exchanges Policy here.

PLEASE NOTE: We are not responsible for lost or damaged items after the order has been handed over to the mail carrier.